Pliant VX - Managed VoIP - PliantCloud

Pliant VX is a complete, hosted and fully managed cloud based communications As-a-Service offering that is easy to setup and easy to manage.

Our offering bundles the Avaya 9600 Series IP Phone that is ideally suited for everyday users who consider the phone to be one of many useful communications tools and who rely on common functions like directory and speed dial to enhance productivity and communications.

Pliant VX - Managed VoIP - PliantCloud
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Transform the way you conduct business by creating a seamless engagement experience for your customers and employees. Regardless of their locations, devices, or applications, users can have telephony, messaging, conferencing, contact center, video, and unified communications - all in a flexible As-a-Service offering, Pliant VX.

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Reduce IT overhead with true plug and play that effortlessly rolls out applications to your staff. WebRTC applications provide click-to-call capabilities from Google for Work,, and Microsoft Office 365.

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Easy, affordable, and scalable up to 3,000 users and up to 150 locations.

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Enable your mobile workforce to collaborate and promote commerce - any place, any time and on any device.

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Rely on Pliant support services for basic administrative functions, allowing you to focus on growing your business.

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Accelerate growth by creating seamless engagement throughout your business.

Key Features

  • Delivers high definition audio that can increase productivity by reducing fatigue and provides easier-to-understand multi-party calls through the wideband audio code in the handset and headset. Multi-party calls require DSP (Media Gateway).
  • Simplifies call control on the display using soft-key for everyday functions such as transfer, conference and forwarding and to access everyday processes including third-party applications such as company-wide corporate directories.
  • Provides visual queues that can speed task management through 8 Red/Green LED's.
  • Improves flexibility through support of a secondary Ethernet port for a PC as well as Bluetooth and DECT Headsets (with adapter).
  • Enables more efficient, high-speed call management through support of up to three 12 or 23 button expansion modules.
  • Offers consistency through common Avaya one-X interface (including mobile endpoints).


  • Monochrome display - 3.2"x2.2"
  • 8 Buttons with Dual LEDs (Red, Green)
  • 4 Softkeys
  • Hard buttons for phone, messages, contacts, history, home, navigation cluster, headset, speaker, volume, mute
  • Red LEDs for speaker, mute, headset, message, history
  • 24 administrative buttons
  • Wideband audio in handset and headset
  • Full duplex speakerphone
  • Ergonomic hearing aid compatible handset supports TTD acoustic coupler
  • Bluetooth and DECT headset support (with adapter)
  • 2 Message waiting indicators
  • IC call alerting with 360 visibility
  • Rich, Classic and Alternate Ringtones
  • Wall-mount and dual position stand
  • Ethernet 10/100 Mbps line interface
  • Second Ethernet 10/100 Mbps line interface
  • PoE Class (IEEE 802.3ef) registers as class 1 device
  • SIP protocol support
  • H.323 protocol support
  • Standards based code support: G.711, G.726, G.729A/B, G.722
  • Supports the following languages: Arabic, Brazilian Portuguese, Simplified Chinese, Dutch, English, Canadian French, Parisian French, German, Hebrew, Italian, Japanese, Korean, Latin American, Spanish, Castilian Spanish, and Russian

Exceptional Service & Support

PliantCloud’s high touch customer support model provides our customers with an exceptional experience. Our fully managed As-a-Service solutions allow our customers to focus on their business, not on technology, we make technology easy. Pliant’s Service and Support model is all encompassing; assessments, design, validation, installation, integration, training, management and iterative on-going improvements. Let PliantCloud experts help drive cost out and efficiency into your enterprise. 


Our Data Center, Your Data Center, or Both

PliantCloud Solutions were designed to be location agnostic. All PliantCloud solutions are offered on-premises, off-premises or hybrid. Our solutions can be integrated into your existing cloud solutions, traditional data center infrastructure or be stood up at the edge. Cloud is not a place, it is a compute model. Let Pliant help you affordably harness the power of the Cloud.


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